Abstract
AbstractThe global pandemic, which began in 2020, ushered in a significant time in the field of information technology, when the performance of work duties, the receipt of services and mutual communication became most directly dependent on information and communication technologies. When using information and communication technologies, communication is diverse. In addition, not all communication is verbal. This new digital work environment poses new problems and challenges for business leaders. The main goal of this paper is to create a secure remote workplace model that includes factors for secure communication in forced distancing conditions, as well as to provide recommendations for companies. The model has been developed using the 4EM method, describing the factors involved and the attributes to be measured. Business process analysis and automation includes identification and rationalization of processes and execution of business processes with minimal human involvement. The developed model provides tools for better understanding the relationship between all the used data sources and storages in the context of the expected results; therefore, the data could be shared effectively across the different sources.KeywordsCommunication technologiesCommunication security4EM method
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