Abstract

The concept for developing the future mobile communication systems has been explored in recent years with a vision towards 5G and 6G systems. Meeting performance targets such as higher data rate transmission, lower end-to-end latency, higher capacity, lower cost, and satisfied Quality of Experience (QoE) for delivered services is the key for the success of 5G and 6G networks. Within these performance targets and associated enabling technologies, QoE and the overall management of multimedia services is the one which has been less well addressed for 5G in the past. This paper provides a comprehensive and ground-breaking discussion regarding QoE management in the context of future softwarized 5G/6G networks. We introduce a generalized QoE provisioning ecosystem for emerging multimedia streaming services in softwarized 5G/6G and beyond networks. We explore potential network softwarization and communication technologies that will enable the end-user’s QoE in 5G/6G. We further provide promising use case scenarios regarding (a) QoE-driven management of multimedia services over multi-access cloud/edge softwarized and virtualized 5G networks, (b) QoE monitoring for large traffic variations in business, residential and public areas in 5G networks, along with a Machine Learning (ML)-based softwarized controller for QoE provisioning over 5G/6G networks. We build on the achievements of 5G networks to provide the roadmap towards the development of 6G and beyond networks in terms of requirements, use case scenarios and service classes. We also present potential technologies that will be dominant through 2025–2030 in shaping the vision of 6G and beyond networks including (a) self-driving 3D network architecture, (b) network management, automation and orchestration, and (c) pervasive artificial intelligence. Moreover, we provide challenges and research directions in 6G and beyond wireless communication systems. The paper provides the first roadmap towards the management, orchestration and monitoring of multimedia 3D services in 6G and beyond networks. The comprehensive goal of this paper is to encourage researchers from the industry and academia to work together towards the realization of softwarized 6G and beyond networks while tackling the critical research challenges regarding the management of emerging 3D multimedia services and applications. The comments made by the authors in this paper are expectations on 6G, and the standardization of 6G where these aspects will be decided in 6G networks and beyond, will be started soon by different standardization bodies and fora.

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