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Abstract
The SC (SINIX∗ Consultant) system is a natural language help facility for the SZNIX operating system. In order to offer individual help to a user, SC uses assumptions about the knowledge of the user. The user modeling module SC-UM provides a priori knowledge in the form of prototypical user models gained from a study of the typical knowledge of SINIX users with different levels of sophistication. In addition, an individual user model is constructed during the course of a session. Each update of the individual user model causes a new assignment of the user to a prototypical user model. ∗ SINIX is a UNIX derivative developed by Siemens AG.
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