Abstract
Sales are central to retail companies. One of the main problems for these companies is when products are sold later than expected, causing overstock due to lower inventory turnover, which increases inventory levels. Therefore, for many retailers, it is important to solve this problem. This is mostly applicable to companies engaged in sales; however, if we take into account the main supplier and the way they act within the supply chain, we must also consider an additional approach. Since online sales are a major innovation brought about by the new digital era, it is standard for sales strategies to focus on this new requirement of customers. In this way, the main supplier takes a leap forward on Internet sales, creating another sales channel. This is when companies under the supply chain start losing sales. According to the above, a dual supply chain model was suggested using the SCOR model and drop shipping. After the improvement proposal was implemented, the company reported a reduction of approximately S/13,000 when comparing the first quarter of 2018 to that of 2019.
Highlights
According to Statista, the retail industry is growing worldwide [1]
For many retailers, it is important to solve this problem. This is mostly applicable to companies engaged in sales; if we take into account the main supplier and the way they act within the supply chain, we must consider an additional approach
From 2013 to 2018, the industry has grown approximately $1,4 billion per year. This industry is fourth in the national production ranking per economic sector issued by the National Institute of Statistics and Information Technology (INEI by its Spanish acronym) [2], being surpassed only by the following sectors: manufacturing, other services, and mining and hydrocarbons
Summary
According to Statista, the retail industry is growing worldwide [1]. from 2013 to 2018, the industry has grown approximately $1,4 billion per year. As the last important piece of information provided by INEI for this economic sector [2], the retail industry reports the highest amount of loan debt in national currency with an amount of approximately S/18,051,68, surpassing the manufacturing, real estate, and transport. According to estimates from the Institute of Business Economy and Development [7], at the end of 2018, the retail industry was to report a growth of 3.2%, higher than the 3.1% estimated for Latin America Since it is constantly growing, great importance should be placed on companies within this sector to foster their continuous growth. The main characteristic of the sector is the wide variety and high quality of products offered to customers Another characteristic of retail companies is the time spent in fulfilling and shipping customer orders, since a company often depends on these aspects to improve its sales and profitability. The purpose is to provide a proposal to solve the problem of ceasing of activities of many retailers of the industry and offer retailers a completely functional alternative channel that is fully independent from the traditional channel and not limited to selling products from a single supplier
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