Abstract

This article describes an initiative to provide IS management a capstone course that builds on the zone of proximal development concept, oriented towards developing prioritization and critical reasoning skills, and to promote self-learning. Request for proposal business cases appear to offer effective mechanisms for retaining context, while constraining scope for academic purposes.

Highlights

  • ERP systems are commercial off-the-shelf software packages that are purposely built with a wide variety of configurable functionalities meant to support the business needs of organizations (Brehm, Heinzl and Markus, 2001)

  • The implementation of these business applications often requires IT business analysts that help the organization select the appropriate options and configure the software according to their needs. The training of these analysts requires that they are exposed to a wide variety of business processes and software solutions to develop their skills at finding and adapting the right technological solutions

  • In the Request for Proposal (RFP) framing, all scope dimensions are under complete control of the teams

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Summary

Introduction

ERP systems are commercial off-the-shelf software packages that are purposely built with a wide variety of configurable functionalities meant to support the business needs of organizations (Brehm, Heinzl and Markus, 2001). The implementation of these business applications often requires IT business analysts that help the organization select the appropriate options and configure the software according to their needs. Venkatesh (2008) suggests the use of business cases to teach students about successful contextual approaches at implementing ERP. At the end of the class, the students should be able to validate their understanding of the mandate with the customer

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