Abstract

Even though usability research done in the past 10 years have contributed to the design of more easy-touse websites, few methods exist for the analysis of ressources deployed by user performing a task on Internet. In this paper we explain how Abraham Moles' generalized cost method can be adapted to Internet usages field in order to take into consideration the disappointment, uncertainty and mental efforts taking place during the online experience. Our aim is to guide the developers by providing a more comprehensive description of the action.

Full Text
Paper version not known

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call