Abstract
Purpose – This paper aims to present the results of a study of supply chain management (SCM) practice in small‐ to medium‐sized enterprises (SMEs) in Merseyside, UK.Design/methodology/approach – A questionnaire is used to identify the perceived benefits, barriers and attitudes towards SCM. The questionnaire was distributed to 250 SMEs in the Merseyside area. A total of 60 usable replies were received.Findings – The results reveal the perceived benefits of SCM to SMEs, which centre on SCM as a means to improve customer responsiveness. It also reveals concerns over SMEs' ability to adapt to these new working relationships and therefore gain the desired benefits. Analysis of these barriers highlights that they reside at the individual, relational and organisational level, thus increasing the complexity of adapting to SCM.Research limitations/implications – Given the focus of the paper, this only looked at SMEs in the Merseyside area.Practical implications – The paper provides thoughts on how SMEs can improve...
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