Abstract
This paper presents the findings from an Objective 4 research project funded through the European Social Fund. A total of 60 innovative technology based SMEs in the Aberdeen area agreed to take part in structured interviews which addressed a broad range of strategic issues. Information was gathered on the knowledge exchange practices utilised by these companies for example seminars, co‐operative working arrangements and in‐house training. Many other sources of learning such as project reviews, practical experience and brainstorming meetings were also discussed. Although the 60 companies taking part in this research have many processes in place which can aid organisational learning, it is unclear how conscious they are of the value of these processes. The sample companies are moving through a learning cycle, akin to that developed by Kolb, by reviewing and acting on learning experiences. However there are considerable differences in the time invested in this process. Few firms are translating their learning experiences into documented format to ensure that knowledge is available to all.
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