Abstract
The authors investigated third-party government, that is, the realignment of public sector agencies from “service providers” to “service managers.” Using a model developed in studies of multinational corporations, the authors examined key processes within school-to-work transition programs for students with developmental disabilities. The findings suggest substantial variations among processes in agencies providing transition services. Transition programs exhibited traditional, hierarchical, bureaucratic structures, as well as flattened, horizontal, and networked structures. The variation and flexibility apparent in these structures are consistent with changes in both the policies that govern the delivery of services as well as the practice of implementing person-centered planning.
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