Scholarly Use of Web-based Information Resources and Services in University Libraries in Kerala (India)

Abstract

Purpose: This study was conducted to investigate the use of web-based information services in university libraries in Kerala, India.Design/methodology/approach: A survey method was used for the collection of data. The questionnaire method was used to collect data for the study. The study was conducted among the research scholars of four selected universities in Kerala, India.Findings: This study has analyzed the services and resources in the libraries which are provided through the medium of the internet and also the usage patterns of web information services by the scholars of the selected universities. The analysis reveals that most of the university libraries have implemented web-based information services. However, the extent of usage is not to the expected level and this is due to the lack of sufficient awareness about the usage methods of web resources and services. With the help of proper user education and training programs, the present situation can be ameliorated. The findings of this study can be helpful to the authorities to improve the services in the libraries.Originality/value: Proper use of library resources is essential for scholars to bring forth productive research outputs. This study provides recommendations for enhancing web-based services in university libraries in Kerala to provide better services to the users.