Abstract

In much of classical queueing theory, workloads are assumed to be light-tailed, with job sizes being described using exponential or phase type distributions. However, over the past two decades, studies have shown that several real-world workloads exhibit heavy-tailed characteristics. As a result, there has been a strong interest in studying queues with heavy-tailed workloads. So at this stage, there is a large body of literature on queues with light-tailed workloads, and a large body of literature on queues with heavy-tailed workloads. However, heavy-tailed workloads and light-tailed workloads differ considerably in their behavior, and these two types of workloads are rarely studied jointly. In this thesis, we design scheduling policies for queueing systems considering both heavy-tailed as well as light-tailed workloads. The motivation for this line of work is two-fold. First, since real world workloads can be heavy-tailed or light-tailed, it is desirable to design schedulers that are robust in their performance to distributional assumptions on the workload. Second, there might be scenarios where a heavy-tailed and a light-tailed workload interact in queueing system. In such cases, it is desirable to design schedulers that guarantee fairness in resource allocation for both workload types. In this thesis, we study three models involving the design of scheduling disciplines for both heavy-tailed as well as light-tailed workloads. In Chapters 3 and 4, we design schedulers that guarantee robust performance across heavy-tailed and light-tailed workloads. In Chapter 5, we consider a setting in which a heavy-tailed and a light-tailed workload complete for service. In this setting, we design scheduling policies that guarantee good response time tail performance for both workloads, while also maintaining throughput optimality.

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