Abstract

Road safety is one of the most crucial things in ensuring the comfort of road users. But every year, road accidents are commonplace. Based on WHO data, road accidents occupy the eighth position as the cause of death at all ages. The number of accidents in the city of Surabaya continues to increase every year. Based on data compiled by the Surabaya City government, most accidents in Surabaya City are caused by driver errors. In addition, road conditions are also one of the factors that cause accidents. The growth in the number of motorized vehicle ownership that continues to increase every year, followed by a high accident rate, does not provide a sense of security to road users. In the city of Surabaya itself, several efforts have been made to improve the safety of road users such as implementing the Intelligent Transport System (ITS), training for motorized vehicle drivers, and socializing on traffic accidents, but the number of accidents each year remains high. To overcome this problem, a systems thinking approach is used to identify the behavior of system characteristics that affect the safety of road users. The results obtained from this study are a framework of thinking in the form of a causal loop diagram that serves to demonstrate the interrelationships between variables and scenarios to improve the safety of road users. The resulting Causal Loop Diagram is a model that can be used as a basis for developing a model for improving road user safety and is expected to reduce the number of accidents, increase road user safety, and be used as a framework for strategic planning to improve user safety.

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