Saying something with nothing: Refusal, avoidance and resistance in participant non-response

Abstract

The relational processes of dialogue in biographical storytelling extend beyond manifest tales. Untold stories of unlived experience are also composed with an audience in mind and performed as communicative acts. This paper considers how and why research participants in a Mass Observation Archive study declined to respond to a life-writing task. Drawing on the sociology of nothing, we argue that their patterns of non-response were motivated by subjective intent and constitute meaningful social action. Despite having little or nothing to say about the substantive content of the topic, these participants told us plenty about how they felt about the challenging methodological process. In their accounts, we identified three modes of disengagement: commissive refusal, omissive avoidance and ambivalent resistance. Respectively, these involved consciously dismissing the task with reference to morals and values; surface amenability masking an evasion of deeper engagement; and confused, uncertain vacillation between approach and retreat. We explore the intrapsychic and interpersonal relational dynamics at play in each of these narrative modes and consider the authorial power of saying ‘no’.