Abstract
Background: Job satisfaction (JS) is associated with quality in organizations, so its evaluation is essential to create support policies and structures. Objective: To analyze the job satisfaction of nurses in a local health unit. Methodology: Descriptive, analytical study with observational and transversal design, of the quantitative type. The Professional Satisfaction Assessment Instrument (PSAI) was used for data collection. Results: Sample (n = 218), predominantly female (84.6%), with a mean age of 33 years, presenting a total JS of 66.6%. The most satisfied have between 21-30 years of service. However, in terms of salary, the youngest (22-34 years), single, with a shorter period of service (≤ 5 years), nurse category, and who provide 36-45 hours of care per week, are the most satisfied. Conclusion: Nurses have a regular JS, which is related to age, family situation, professional category, workload, and, mainly, to the years of service
Highlights
Job satisfaction (JS) is a behavioral organization variable that is crucial in improving organizational functioning, potentially affecting performance and management and, the quality of services provided to the population (Mendes, 2014)
Not hiring more nurses during this period led to an increase in work overload, resulting in a decrease of human resources; in 2015, Portugal had 6.3 nurses per 1000 inhabitants, a value that is much lower than the average from the Organization for Economic Co-operation and Development, which is 9.0 (Ferreira, Fernandez, & Anes, 2017; Organization for Economic Co-operation and Development, 2017)
Nurses identify the relationships established with middle management as a source of JS, for openness and willingness to communicate, and it can, be concluded that these persons are fundamental to maintaining the JS in this local health unit (LHU)
Summary
Job satisfaction (JS) is a behavioral organization variable that is crucial in improving organizational functioning, potentially affecting performance and management and, the quality of services provided to the population (Mendes, 2014). The economic and financial crisis that began in 2008 required a reduction in expenses, which led to a lack of investment in health services. During this period, nurses saw work conditions deteriorate, which were reflected in the pay, precisely due to the freeze on career progression and pay scales that were not adjusted for more than 10 years. Keeping in mind what has been said, this study had the following objectives: evaluate the degree of JS among nurses of a local health unit (LHU) in the southern region of Portugal and identify the relationship between sociodemographic and organizational variables and job satisfaction. Leaders play an important role in promoting this variable, by creating work environments that facilitate access to information, resources and training and development opportunities, serving as mediating mechanisms
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