Satisfaction With an Electronic Feedback Tool for the OBGYN Clerkship

Abstract

Local Mentor: Bruce Meyer, MD, MBA APGO Advisor: Alice R. Goepfert, MD PURPOSE: To develop an electronic feedback tool and evaluate clerkship student and faculty satisfaction. BACKGROUND: Provision of formative feedback during clerkships is mandated by the Liaison Council on Medical Education as important in the development of clinical competence. A common concern in medical student education is the dichotomy wherein faculty believe that feedback has been provided but students do not recognize feedback was given. There is need for a simple tool that documents and collects feedback. No recent literature has cited use of an electronic feedback tool. METHODS: An electronic feedback tool, using elements of the AAMC Entrustable Professional Activities, was developed following a needs assessment survey administered to students and ObGyn faculty. This tool, housed on a secure institutional website, was available to both clerkship students and faculty using smartphone, tablet or computer. The project was IRB exempt. EVALUATION PLAN: The electronic tool was offered at family planning and ambulatory gynecology clinics to 31 clerkship students and the 11 attending faculty. Thirty student satisfaction surveys and 7 faculty satisfaction surveys were collected. Satisfaction with the electronic tool was assessed using an online survey. Sixty percent of students and 100% faculty were neutral or dissatisfied with the electronic tool. Commonly cited issues were electronic access problems and adequacy of training. DISSEMINATION: Information in this survey will be helpful in the further development of electronic tools in the clinical setting. REFLECTIVE CRITIQUE: Future development will need to incorporate strategies to enrich faculty training and improve access.