Satisfaction on Online Learning during Covid-19 Pandemic: Perspective of Malaysian students

Abstract

This study investigated the determinants of students’ satisfaction with their online learning experience during the COVID-19 pandemic. The data was collected among 241 undergraduates enrolled in information management from a selected universities in Malaysia. The Structural Equation Modelling (SEM) results revealed that the independent variables, namely course design and digital resources, influenced students’ satisfaction with their new online learning experience. The findings have several implications for developing and maintaining practical and student-friendly online learning spaces in higher education. Keywords: Online learning; digital resources; Malaysian students; Higher education eISSN: 2398-4287 © 2022. The Authors. Published for AMER ABRA cE-Bs by E-International Publishing House, Ltd., UK. This is an open-access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer-review under responsibility of AMER (Association of Malaysian Environment-Behavior Researchers), ABRA (Association of Behavioral Researchers on Asians), and cE-Bs (Centre for Environment-Behavior Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia.