SATISFACTION OF STUDENTS WITH ONLINE TEACHING AND LEARNING AT THE FACULTY OF POLITICS THEORY - CIVIC EDUCATION, HANOI NATIONAL UNIVERSITY OF EDUCATION IN THE CONTEXT OF THE COVID-19 PANDEMIC

Abstract

The study aims to build a theoretical framework on influencing factors and measure the satisfaction of students from Faculty of Politics – Civic Education, Hanoi National University of Education for online teaching activities. Research using qualitative research methods in designing theoretical scale frameworks and quantitative research methods, conducting sociological investigations through online surveys to collect opinions of 278 students from Faculty of Politics – Civic Education in three industry codes (Political Education, Citizenship Education, Political Science) and analyzed data based on SPSS 20.0 software, scale testing by Cronbach's Alpha coefficient, KMO test and exploratory factor analysis (EFA) to assess the student status of satisfaction with variable areas related to online teaching activities. Research results show that there are 6 variable areas affecting learners' satisfaction with online teaching activities in the context of the Covid-19 pandemic. At the same time, it also shows the degree of influence of factors that are barriers to the satisfaction of students of the Faculty of Political Theory-Civic Education regarding online teaching.