Abstract
Physician satisfaction is a multidimensional concept associated with numerous factors. The objectives of the study were to evaluate the satisfaction of physicians practicing in hospitals in Poland and to identify factors associated with higher levels of satisfaction. A quantitative, cross-sectional survey of Polish hospitals was conducted between March and June 2018. All doctors working in the hospitals invited to the study were asked to fill in an online survey. Fifteen hospitals were included: seven general, five specialist, and three university ones. The total number of questionnaires analyzed was 1003. The questionnaire included 17 items to measure the level of satisfaction, classified into four dimensions: personal, professional, performance, and inherent. The statistical analyses included: assessment of association between levels of career satisfaction and basic demographic and work-related variables; and multivariable logistic regressions, conducted to determine which variables were associated with higher levels of career satisfaction. The mean level of career satisfaction, on a scale from 1 to 6, was 4.1 (SD = 0.69). Respondents reported high levels of inherent satisfaction: mean = 4.4 (SD = 0.66) and a low personal satisfaction: mean = 3.78 (SD = 0.98). 56.6% of respondents reported being satisfied, but only 8.2% reported a higher level of satisfaction (≥5). The satisfaction of Polish physicians is moderate. Gender, numbers of working hours/week, years of work experience, type of hospital, and stage of professional development were the identified factors associated with higher levels of career satisfaction.
Highlights
Physician satisfaction is a multidimensional concept that has been associated with environmental factors such as working conditions, task variety, workload, and career prospects [1]
Type of hospital, number of working hours per week and number of years of work experience as well as the stage of professional development were the identified factors associated with higher levels of career satisfaction among physicians working in Polish hospitals (Table 3)
This article reports on the first study exploring and analyzing career satisfaction among physicians working in Polish hospitals
Summary
Physician satisfaction is a multidimensional concept that has been associated with environmental factors such as working conditions, task variety, workload, and career prospects [1]. Improved awareness of the relevance of physician satisfaction is needed by physicians and their patients, as well as employers [2]. Numerous researchers have emphasized the importance of recognizing physician satisfaction as a relevant problem for healthcare service delivery. There is evidence that the level of physician satisfaction may influence the quality of healthcare services [5,7,8]. Several studies show a positive relationship between high levels of physician satisfaction and patient satisfaction, as well as an association between low levels of physician satisfaction and poor patient compliance with medical treatments [2,7]. High levels of physician satisfaction have been associated with
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