Abstract
Background: Physicians’ satisfaction is closely related to the effectiveness of health services, including quality of services as well as patient compliance, satisfaction, and outcomes. Objectives: This study was designed to examine the job satisfaction level of physicians working at a referral hospital in Tehran. Methods: This research was a descriptive study performed on a population of physicians working at a referral hospital from April to August 2019. The sample size was calculated as 120 subjects. The Physicians’ Job Satisfaction Questionnaire (PJSQ), which is a valid questionnaire, was used as the data collection tool. The collected data was entered into SPSS Statistics 20. Mann-Whitney and t tests were used for data analysis. Results: The frequency of female and male physicians was 50 (38.2%) and 81 (61.8%), respectively. The total mean of Job satisfaction in physicians was 51± 7.05. Overall satisfaction scores were 70.7±15.1, 51.5±11.1, 49.8±13.1, 49.5±11.2, 44.1±9.3, and 40.5±11.9 in domains of income satisfaction, physicians’ satisfaction with management, relationship between physicians and their colleagues, patients, staff, and physicians’ job satisfaction, respectively. 87% of physicians participating in this study were not willing to leave their jobs. The income satisfaction of the female physician group was significantly higher than that of men (P=0.029). The income satisfaction of subspecialists was significantly higher than that of specialists (P=0.022). The job satisfaction of physicians who were not faculty members was significantly higher than that of physicians who were faculty members (P=0.034). Conclusion: The job satisfaction level of physicians working at a referral hospital in Tehran was moderate. Income satisfaction and job satisfaction were the highest and lowest levels of satisfaction, respectively.
Highlights
Physicians’ satisfaction is closely related to the effectiveness of health services, including quality of services as well as patient compliance, satisfaction, and outcomes
This study reported that 42.4% of family physicians and 43.3% of specialists had a very high level of job satisfaction in 1997, while about 38.5% of family physicians and 41.4% of specialists showed a very high level of job satisfaction in 2001.8 Job satisfaction is a multidimensional concept suggesting that people may be satisfied with some aspects of a job and at the same time dissatisfied with others
Physicians’ satisfaction is closely related to the effectiveness of health services, including the quality of healthcare, patient’s compliance with treatment, patient satisfaction, and patient’s health outcomes. What This Study Adds? The job satisfaction level of physicians working at a referral hospital in Tehran was moderate, and this may affect their job activities
Summary
Physicians’ satisfaction is closely related to the effectiveness of health services, including quality of services as well as patient compliance, satisfaction, and outcomes. Objectives: This study was designed to examine the job satisfaction level of physicians working at a referral hospital in Tehran. The income satisfaction of the female physician group was significantly higher than that of men (P = 0.029). Conclusion: The job satisfaction level of physicians working at a referral hospital in Tehran was moderate. Previous studies have categorized factors that determine job satisfaction into three groups: personal characteristics, comprising age, gender, education level, race, and marital status; occupational characteristics comprising absolute and relative income, working hours, number of responsibilities, and attitude toward the job; and workplace characteristics, comprising number of employees, expertise, control over workplace, and support from colleagues.[2, 3]. Physicians’ job satisfaction levels in a wide range of occupational dimensions have been reported to be between 27% and 96%.5-7
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