Abstract
Satisfaction of the patient's family is the most important thing so that the Hospital can develop. This can be created if medical personnel are able to provide good service. One of the indicators to support optimal service is managing the appropriate caring human resources. Therefore, the purpose of this study was to determine the effect of patient family satisfaction in the HIV Voluntary Counseling and Testing (VCT) polyclinic in terms of caring for human resources at Dr. Soekandar Mojosari. The research design used cross sectional. The sample of this research is 135 respondents. This study used a random sampling stratification technique with a research instrument using a questionnaire. Data analysis was used to analyze the caring relationship of human resources at Dr. Soekandar Mojosari used ordinal regression analysis techniques.
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