Abstract

There is a dearth of research concerning location-based service (LBS), including its determinants and antecedents. However, it is still unclear how LBS influences a brand store’s profit with the consideration of surrounding stores. To fill the gap, this study focuses on the influence of surrounding store information on sales of a brand store from the perspective of LBS. By analyzing spatial data, sales data, and shopper flow data of 737 brand stores for a large shopping mall in China with spatial Dubin model, this study identifies several findings: (1) sales and shopper stay times in surrounding stores can negatively influence sales of a brand store; (2) store types can moderate the relationship between the sales of surrounding stores and those of a brand store; (3) shopper flow in surrounding stores can also influence the sales of a brand store depending on the volume of shopper flow at different times in a day. This study has implications for academics and practitioners.

Highlights

  • Introduction e mobile Internet andInternet of ings (IoT) are shaping a new retail form, in which mobile devices allow marketers to contact shoppers directly and shoppers to obtain and share product information in real-time. is new retail form has great impact on retailers and shoppers

  • This study complements the herding influence literature by exploring how stores with difference features can induce different shopper gathering and herding influence, playing a determinant role in changing the competitive relationships among surrounding stores. ird, this study extends consumer behavior literature by introducing location-based service (LBS) into the context of offline shopping malls. e usage of LBSs can deepen the understanding of positional factors that may affect the sales of a brand store. is study highlights the importance of LBSs from a practical perspective and provides suggestions for operators in shopping malls about location strategies for different types of stores

  • According to the different spatial characteristics embodied after the basic model is revised, the spatial measurement model can be divided into two main types: the spatial error model and the spatial autoregressive model. “ e first law of geography” points out that stores have geographic dependence and relevance, and spatial measurement models can describe the geographic dependence of stores

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Summary

Literature Review and Research Hypotheses

Us, shoppers need to allocate their limited attention and budgets to a brand store when wandering around a shopping mall. For a shopper, making purchase decisions in a brand store may reduce his/ Her limited attention and budget for other stores, restricting sales of other stores. H3: the sales of a brand store are significantly negatively affected by shopper stay time in surrounding stores. For stores within a shopping mall, real-time shopper flow can be helpful to understand shopper purchase habits and the reasons for sales changes, increasing the store sales [29].

Methodology
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Results
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