Abstract

IntroductionPoor communication is a source of risk. This can be particularly significant in areas of high clinical acuity such as intensive care. Ward rounds are points where large amounts of information must be communicated in a time-limited environment with many competing interests. This has the potential to reduce effective communication and risk patient safety. Checklists have been used in many industries to improve communication and mitigate risk. We describe the introduction of a ward round safety checklist ‘DEFAULT’ on a paediatric intensive care unit.MethodsA non-blinded, pre- and post-intervention observational study was undertaken in a 12-bedded Level 3 tertiary PICU between July 2009 and December 2011.ResultsWard round stakeholders subjectively liked the checklist and felt it improved communication. Introduction of the ward round checklist was associated with an increase in median days between accidental extubations from 14 (range 2 to 86) to 150 (56 to 365) (Mann–Whitney P <0.0001). The ward round checklist was also associated with an increase in the proportion of invasively ventilated patients with target tidal volumes of <8 ml/kg, which increased from 35 of 71 patients at 08.00 representing a proportion of 0.49 (95% CI 0.38 to 0.60) to 23 of 38 (0.61, 0.45 to 0.74). This represented a trend towards an increased proportion of cases in the target range (z = 1.68, P = 0.09).ConclusionsThe introduction of a ward round safety checklist was associated with improved communication and patient safety.

Highlights

  • Poor communication is a source of risk

  • The introduction of a ward round safety checklist was associated with improved communication and patient safety

  • Aim Our aim was to improve the effectiveness of information sharing on ward rounds in our paediatric intensive care unit (PICU)

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Summary

Introduction

Poor communication is a source of risk. This can be significant in areas of high clinical acuity such as intensive care. Ward rounds are points where large amounts of information must be communicated in a time-limited environment with many competing interests. This has the potential to reduce effective communication and risk patient safety. Intensive care units (ICUs) are one of several clinical environments that characteristically have high numbers of staff, time pressures and patients with complex and often rapidly changing needs. As a result there are typically multiple demands on any individual’s attention arising from monitors, patients, other ICU staff and visiting teams. This environment is unforgiving of poor communication [2].

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