Safeguard: A Prototype of An Application Programming Interface to Save the Disaster Affected People

Abstract

The automated chatbot system has introduced a new era of modern technology. Recently the chatbot system plays an important role as a virtual agent in different respects. A chatbot system cannot replace a human agent but it can provide initial support at any time instantly. This type of instant support can help a victim at the time of the natural disaster period efficiently. It can also play a role to reduce the amount of damage. In this research paper, we have proposed a chatbot application programming interface (API) system named Safeguard that can be integrated into different social media as well as in any application. This system will be able to support a victim and give guidelines on disaster period. For this purpose, natural language understanding was used by Dialogflow tool. Dialogflow has helped to create the application programming interface system by using intents, entities and text responses by the implementation of the natural language processing system, cloud storage and JSON.