Abstract
Family Planning New Zealand has been working towards making services more accessible using technology since 2010. Young people want to access services via the web. There is a limitation to what you can do via phone and internet but some simple services can make a big difference to remoter clients. It started with merging the national clinical databases from 35 to two. We asked young people how they would like services to be. Setting up a national call centre streamlined client contact with us. At the same time a nurse results line was implemented and run via the call centre. I will share Family Planning New Zealand’s progress so far and provide some information about the types of services we are now offering and planning to offer
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.