Abstract
The Talking Book Library of the Royal Victorian Institute for the Blind provides library and information services to people with print disabilities. Most of the library's borrowers do not come into the library to select their own material and circulation of library material to borrowers is conducted mainly by mail. The selection of a new automated management system for the library was complicated by the need for the system to compensate for this by providing borrowers with the means of making their own choices at a distance.
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