Abstract
'Organisational routines' is a widely studied research area. However, there is a dearth of research on disruption of routines. The few studies on disruption of routines discussed problem-solving activities that are carried out in response to disruption. In contrast, this study develops a theory of 'solution routines' that are a special case of routines. Solution routines are routine responses to disruptions of existing organisational routines. These are typically observable for short periods of time between long periods of dormancy. To develop this theoretical concept, this study borrows examples from earlier studies on organisational learning from rare events, computer-supported work, artificial intelligence, crisis management and process-related work in the field of management.
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