Rostering in Air Traffic Control: A Narrative Review.

Abstract

Most Air Traffic Controllers (ATCOs) must cover uninterrupted work shifts for 24 h a day, seven days a week. The proper planning of a shift schedule requires consideration of at least three elements: the specific characteristics of the controller task, the physiological needs of the operator, and the definition of rest periods within rostering. We reviewed the literature for providing comprehensive guidance on the main requirements for the construction of a shift schedule for ATCOs. Our considerations are organized according to a rationale reflecting the most important criteria for the construction of the schedule: namely, the organization of rest periods conceptualized as intervals between cycles of shifts, intervals between individual shifts, and breaks within the shift. The suggested parameters could be used to construct shift schedules within a variation margin that depends on individual contexts of application.