Abstract
The “Academic Discourses” on “Public and Private” partnerships in “Infrastructure Development” often involve the issues of “User’s Perceptions and “Employee Satisfaction” as two different ideologies work together. Multi party (private builders, developers, employees and users) work arrangements in infrastructure development owe a history of conflict and anxieties across the existing literature. Commuter utilizing PPP run bus terminals were found to be more satisfied vis-a-vis the commuters across Non-PPP run organizations in transport sectors across Punjab. With regard to bus terminals, the “Maintenance” of service levels matter and this factor was observed to dominate and exhibit maximum possible variance. The access coverage and volume capability needs to be retained and enhanced in order to reap the benefits of public private mode of bus terminal operations.
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