Abstract
As enterprise services rely on IT solutions on increasingly way, there are more and more signs recently that point to the fact that newer IT trends cut out a growing proportion of the service market. The research is concerned with the business service sector and mainly with the shared service model. It is analyzed how the new IT trends (as a service, cloud computing, etc.) influence business services and what is the future of the shared service centers using these technologies. The research is based mainly on literature review but the Author made ten interviews with Hungarian business service market experts to get answers about the market practice.
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