Abstract

This research study is an attempt to measure Impact of Information Communication Technology (ICT) on Organizational Productivity (Efficiency and Effectiveness); which leads to Organization Performance (∆Cost, ∆Time, and ∆Quality) using IRA Model. Study also explores barriers in ICT Adoption and impact of IT Literate Human Capital on Organizational Productivity. Sample for this research study has been chosen from Higher Educational Sector (HES) of Pakistan. These institutions are located at various geographic locations of Pakistan. Result shows significant relation of ICT adoption on the effectiveness, nonetheless ICT adoption is insignificant on efficiency; however the relationship between the two is positive. Research suggest that ICT adoption needs to be implemented with the intent of maximizing organizational outcome, in a manner that ICT fundamentally improves the Organizational Productivity of the firm, which, in turn will improve Organizational Performance.

Highlights

  • AND RATIONALE OF STUDYThe Organizations of developing countries including Pakistan shall take into account Information Technology (IT) integration with their organizational structures seriously like some of the growing economies including Malaysia

  • ICT Role and Adoption Model (IRA) Model examines the impact of Information Communication Technology (ICT) Adoption on Organizational Productivity, which leads to Organizational Performance

  • The second part of main hypothesis HIB, can be rewritten in subparts (H1Bi: Greater Communicational Technologies (CCT) usage is associated with improvements in Organizational Efficiency; H1Bii: Greater Enterprise Computational Technologies (ECT) usage is associated with improvements in Organizational Efficiency; H1Biii: Greater Group Collaboration Technologies (GCT) usage is associated with improvements in Organizational Efficiency)

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Summary

Business Review

Role of information and communicational technologies in perceived organizational performance: An empirical evidence from higher education sector of Pakistan. Part of the Communication Technology and New Media Commons, and the Higher Education Commons. IRepository Citation Saleem, I., Masood Qureshi, T., Mustafa, S., & Anwar, F. Role of Information and Communicational Technologies in Perceived Organizational Performance: An Empirical Evidence from

AND RATIONALE OF STUDY
INFORMATION TECHNOLOGY
INFORMATION COMMUNICATION TECHNOLOGIES
ORGANIZATIONAL PRODUCTIVITY
IRA RESEARCH MODEL
RESEARCH HYPOTHESIS
DATA COLLECTION
ROLE OF ICT IN ORGANIZATIONAL PRODUCTIVITY
ORGANIZATIONAL PERFORMANCE AFTER ICT ADOPTION
IT Literate HR Capital
BARRIERS IN ICT ADOPTION
ICT expenditure higher than expected
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