Role of educational level as moderator in health management information system (HMIS) adoption among healthcare professionals in the ESIC main hospital and dispensaries in the Tirunelveli sub-region

Abstract

Adoption of innovations by firms and workers is an important part of the process of technological change. Health Management Information System (HMIS) is an emerging technology that employs the internet and the typical health services infrastructure of hospitals. The adoption of a technology by users is vital if the organization wants to benefit from the technology advancements and synergies. Education is an important factor in predicting HMIS adoption by healthcare professionals in the Employees State Insurance Corporation (ESIC) main hospital and dispensaries. This study utilized two education levels (Under Graduation and Post Graduation in medical sciences) to moderate the research model that was proposed by the Technology Acceptance Model (TAM). Relying on data from the workplace and employee survey, this study assesses the causal effects of education on technology use and adoption by using instrumental variables for healthcare environment derived from the Technology Acceptance Model (TAM) and Extended Technology Acceptance Model (TAM2). The models concluded to five major predictors of HMIS adoption among ESIC healthcare professionals: Training, Social influence or Subjective norm , self-efficacy (SE), Perceived Usefulness (PU) and Perceived Ease of Use (PEOU).