Role of Communication Skill and Good Documentation Practice in the Overall Development of the Pharmacy Graduates in India: An Observational Study with Classroom Record-Daily Laboratory Record-Human Resource Record (CR-DR-HR) Model

Abstract

Abstract: Objective: The aim of this observational research study was to bring up the issues related to Communication skill (CS) and Good documentation practice (GDP) in one of the pharmacy college in India and its impact on the students in their overall personality development and job perspectives. These skills are like an accelerator which is required to facilitate the smooth sailing of the business. Methods: The new study model was developed and employed to conduct this observational research study for final year B. Pharm and M. Pharm students which is called as Classroom Record-Daily laboratory Record-Human resource Record (CR-DR-HR) model. Classroom data collected through continuous learning activity from everyday class assessment, Daily laboratory data collected through the practical records and laboratory assessments and Human resource (HR) feedback was collected, analysed and then conveyed by HR department to the investigators. A course end evaluation was conducted through the administration of a questionnaire to all participants. Results and Discussion: The result clearly suggested that the students who are effectively communicating and efficiently marshalling the documents have been enjoying their positions better than those who did not acquire this quality in college level. The findings of the study suggested that the curricula should adopt CS and GDP as the main line practice where students should be allowed to learn these practices right from the beginning of the semesters. Conclusion: Teaching and learning curriculum programs should emphasis on to create the proper environment to enhance communication and interpersonal skills that help students to develop personal effectiveness which ultimately empowers them with the feeling of employability Key words: Communication skill, Good documentation practice, B. Pharm, M. Pharm, Human resource, Curriculum.