Role Conflict, General Manager Job Satisfaction and Stress and the Performance of IJVs

Abstract

This paper analyses the effects of inter-sender role conflicts experienced by managers of International Joint Ventures (IJVs) on their individual job satisfaction and job stress. It then relates the level of IJV managers’ job satisfaction and job stress to the performance of the IJV. We empirically test these relationships using data gathered through a questionnaire survey carried out among general managers of German-Indian joint ventures. The findings show that managers experiencing a high level of role conflict also report lower job satisfaction and higher job stress of IJV managers. High job stress of IJV managers is related low performance of IJVs, while there is no statistically significant relationship between IJV managers’ job satisfaction and IJV performance. Thus, IJV managers’ job stress mediates the relation between inter-sender role conflict and IJV performance. We discuss the implications of these results for research on, and the management of IJVs.