Abstract

When consumers faced with the choice of competitive chain facilities that offer exclusive services, current rules cannot describe these customers’ behaviors very well. So we propose a partially proportional rule to represent this kind of customer behavior. In addition, the exact demands of customers in many real-world environments are often difficult to determine. This is contradicting to the assumption in most studies of the competitive facility location problem. For the competitive facility location problem with the partially proportional rule, we establish a robust optimization model to handle the uncertainty of customers’ demands. We propose two methods to solve the robust model by studying the properties of the counterpart problem. The first method MIP is presented by solving a mixed-integer optimization model of the counterpart problem directly. The second method SAS is given by embedding a sorting subalgorithm into the simulated annealing framework, in which the sorting subalgorithm can easily solve the subproblem. The effects of the budget and the robust control parameter to the location scheme are analyzed in a quasi-real example. The result shows that changes in the robust control parameter can affect the customer demands that were captured by the new entrants, thereby changing the optimal solution for facility location. In addition, there is a threshold of the robust control parameter for any given budget. Only when the robust control parameter is larger than this threshold, the market share captured by the new entering firm increases with the increases of this parameter. Finally, numerical experiments show the superiority of the algorithm SAS in large-scare competitive facility location problems.

Highlights

  • Competitive facility location (CFL) is the problem of locating new facilities in competitive markets with the aim of maximizing market share [1, 2]

  • It is obvious that customer behavior is a key ingredient in the competitive facility location problem [5]. e two most common customer behavior rules employed in literature are the binary rule and the proportional rule [6]. e binary rule dates back to the duopoly model proposed by Hotelling [7]

  • If we use the parameter to uniformly represent the different characteristics considered by competitive facilities, the essence of the binary rule is that the customers always patronize the most attractive facility. e proportional rule is first proposed by Huff [11], which assumes that the customers patronize all facilities in proportion to their attractions [12,13,14,15,16]

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Summary

Introduction

Competitive facility location (CFL) is the problem of locating new facilities in competitive markets with the aim of maximizing market share [1, 2]. According to the classification of Suaez-Vega et al [21], there is another basic rule of customer behavior called the partially binary rule Following this rule, the customer first selects the most attractive facility from each firm and splits his demand among those facilities proportionally to their attractions [22]. Six scenarios have been considered in both papers, they are combinations of two service types (essential and unessential) and three customer behavior rules (binary, proportional, and partially binary). From the typical behavior of how customers choose competitive chain facilities that provide exclusive services, we can find that neither of the binary rule, the proportional rule, nor the partially binary rule adequately describes this kind of customer behavior.

Problem Definition
Proposed Model
Solution Method
Numerical Example
Conclusion
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