Abstract
The Project Management Office (PMO) has proven to be a successful approach to enhance the control on projects and improve their success rate. One of the main functions of the PMO is monitoring projects and ensuring that the adequate processes are applied if a project starts to slip. Due to the high complexity of the parameters involved in choosing the actions to take depending on the type and status of the projects, organizations face difficulties in applying the same standards and processes on all projects across the organizations. In this paper, the authors will provide an overview of the main functions of the PMO, suggest a roadmap to start a PMO function within an organization and the authors will propose an architecture to automate the monitoring and control function of a PMO using a multi-stage fuzzy rules system.
Highlights
There is no general agreement on the definition of a Project Management Office (PMO) [1]
They found that the PMO has a high impact on the success of projects and they strongly recommend the adaptation of the PMO
After the successful adoption of the PMO and after the members of these projects have gained enough hands on experience on how to adopt the PMO, the PMO team will use another set of projects and will use the members of the teams that have already implemented the PMO as junior experts to help speed up the rolling out of the PMO
Summary
There is no general agreement on the definition of a PMO [1]. Historically, the PMO was created in industries such as aerospace and heavy construction, that have multiple critical projects running simultaneously [2]. Many companies added more functions to the PMO, such as strategic planning, quality assurance, process improvement and even the project managers capability, which is usually called the Project Portfolio Management (PPM). This approach is sometimes justified due to financial or business constraints, it is not the main job of the PMO and special care needs to be provided so that the PMO does not lose focus on its core functionalities. It is not a good idea to assign to the PMO conflicting roles as it will often place it in a position of conflict This will limit the assertiveness of the PMO and limit its success.
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