Risks Assessments for the Quality Assurance Process in HEIs

Abstract

Abstract The article examines the risks associated with the quality assurance process in higher education, focusing on various aspects that can affect the effectiveness, integrity and evolution of this process. Through the detailed analysis of the listed risks, from chaotic changes in legislation to the lack of specialized human resources and the decrease in the quality of external evaluation reports, the article explores how these aspects can influence the quality of university education and the strategic decisions of higher education institutions. Methods by which universities can manage and minimize these risks are also presented, emphasizing the need to implement proactive risk management strategies and strengthen institutional capacity to respond to the changing challenges of the educational environment. The article highlights the importance of addressing risks and opportunities in the quality assurance process, with a particular focus on the digitization of quality assurance processes as an opportunity for continuous improvement. In addition, it identifies ten risks relevant to the quality assurance process in a university, classifying them according to their consequences and evaluating them by the risk index method, for better evaluation using the risk matrix. The article emphasizes the fact that, by systematically approaching risks and opportunities and promoting the exchange of good practices between universities, it is possible to contribute to strengthening the quality of university education throughout the country, effectively responding to the ever-changing requirements of education and contributing to the development of society.