Abstract
Managers use the phrase CYA or cover your ass to refer to a decision where someone has not acted in the interest of the organization but rather to protect themselves from negative consequences should anything go wrong. Applying the model of determinants of risk behavior by Sitkin and Pablo (1992), we investigate how to reduce the personal risk that can give rise to CYA decisions, also referred to as defensive decisions. The results indicate that psychological safety and authentic leadership are effective tools. Such countermeasures are important as CYA decisions have the potential to have a negative impact on organizational performance.
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