Abstract

This study uses the Delphi method in interviewing experts to identify critical risks in the development of assistive devices. Critical risks included product planning, technology development, production, performance, schedule management, and cost management, comprising 26 risk factors in 6 constructs. This study determined which factors were of high importance, finding a total of 7 market analysis errors. Mind mapping was used to create a knowledge map; and layer expansion was used to understand risk distribution to facilitate risk mitigation and monitoring. Organizational risk strategies could be developed to reduce risk and maintain stability while achieving the objective of developing new products.

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