Risk Management in Social Work

Abstract

Social workers face several possible risks when they provide services to individuals, couples, families, small groups, communities, and organizations. Risk that is managed skillfully and professionally protects clients, third parties, social workers, and social workers’ employers. Risk that is managed poorly can harm clients and others. Parties that believe they have been harmed by social workers may file lawsuits and formal complaints with state licensing boards and professional associations. Some risks arise when social workers do not adhere to prevailing ethical standards in the profession and pertinent laws and regulations. Others arise when social workers fail to obtain or use proper education and training or when they are impaired. Key risks involve client rights, informed consent, confidentiality and privileged communication, conflicts of interest, boundary issues and dual relationships, high-risk interventions, use of technology, consultation, supervision, documentation, and termination of services.