Abstract
Numerous risk factors have to be taken into account which includes technological and managerial aspects, both psychological and sociological; moreover, they can be deeply interconnected and have indirect effects on the project. Therefore, the risk management process is highly difficult and uncertain. Methodology: This article focuses on the Risk Assessment phase which is the center of the risk management process. In particular, the main purpose is to provide managers with new and old techniques, adapted to the ERP case, which can be used in an innovative approach for the context analysis and risk assessment in ERP projects. Results: This article presented a proposal for specific methodologies regarding the context analysis and the risk assessment phase in ERP project risk management. Conclusion: This proposal of a panel of attributes useful for studying the identified risk factors and an ISM-based technique for the analysis of interdependencies among risk factors and between risk factors and effects in the risk analysis phase.
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