Risk and gain sharing challenges in interorganisational implementation of RFID technology

Abstract

Implementing collaborative change initiatives in supply chains presents various challenges. This paper proposes a framework for identifying potential risk and gain sharing challenges in collaborative change initiatives, and uses the framework to explore risk and gain sharing in an interorganisational implementation of radio frequency identification (RFID) technology. The proposed framework is based on a review of prior research while the empirical investigation is based on case study research and involves three companies jointly implementing an RFID system. The empirical study shows that intra- and interorganisational risk and gain sharing is critical to implementing RFID technology across organisations, and illustrates various risks and gains for the supply chain organisations and how these are shared. To apply the framework in practice, a model is presented that provides managers with guidelines for identifying risk and gain sharing challenges in collaborative initiatives.