Abstract

This work aimed to evaluate the risks when deploying Cloud Computing services from the perspective of managers of federal public agencies in Brazil. To achieve the proposed objective, semi-structured interviews were conducted with tactical level servers, involved with the management of information technology of ten Federal Public Administration agencies. The data were analyzed based on the recommendations of international entities to face risks of this nature, based on nine dimensions: governance; legislation and regulations; compliance and auditing; business continuity; security; isolation; identity and access management; data protection; and incident response. The results showed that there is still a way to go to implement these services in Public Administration, especially when it comes to questions about the risks that are linked to their use, with attention to the treatment of sensitive data. In addition, to implement the cloud computing service as proposed by the Digital Transformation Strategy, the findings suggest the need to face risks of complex transposition, a fact that works as an incentive to delay the implementation of this technology by Brazilian government entities.

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