Rhetorical or Genuine Slack Time? Temporal Attributes, Barriers, and Outcomes of Slack Time

Abstract

OVERVIEW: This study examines the temporal attributes, barriers, and outcomes of slack time in R&D organizations. The study findings indicate that slack time has a waved occurrence, organically arising from downtimes in core work and uptimes in personal creativity. Endemic overcommitment of employees and high perceived opportunity costs prevent slack time from being used effectively in many organizations, resulting in merely rhetorical slack time. The findings suggest that genuine slack time requires formally allocating resources to pay for discretionary time and insulating employees from urgent demands. The study identifies three main outcomes of genuine slack time: (1) It diversifies creativity sources, leading to a spectrum of innovativeness and applications; (2) it increases employee motivation through autonomy and empowerment; and (3) it functions as a cultural lever signaling trust. The study contributes a nuanced conceptualization of slack time grounded in practitioner experiences and offers insights for managing slack time to foster innovation and employee engagement.