Örgütsel Adalet ve Örgütsel Güvenin İşe Adanmışlık Üzerindeki Etkilerinin Belirlenmesi: Alanya Belediyesi Çalışanları Üzerine Bir Araştırma (Determining the Effects of Organizational Justice and Organizational Trust on Job Engagement: A Study on Alanya Municipality Employees)

Abstract

Purpose – The main aim of this study is to determine the effects of organizational justice and organizational trust on job engagement. Design/methodology/approach – In the study, the Organizational Justice Scale developed by Niehoff ve Moorman (1993) was used for determining the perception of organizational justice, the Organizational Trust Scale developed by Adams (2004) was used for determining the perception of organizational trust and Job Engagement Scale developed by Schaufeli et al. (2006) was used for determining the perception of job engagement. Reliability, validity, and confirmatory factor analyzes were performed on the data obtained in the study, and the hypotheses were tested with path analysis. Findings – According to the results of the research, it has been observed that interaction justice has a positive effect on the dimensions of trust in the manager, trust in colleagues, and trust in the organization. While procedural fairness has a positive effect on the dimensions of trust in the organization and the manager, it has not seen any effect on the dimension of trust in colleagues. In addition to that, it was concluded that two dimensions of organizational trust, namely the trust in the manager and trust in the organization, had a positive effect on employees' job engagement. Discussion – A significant effect of interaction justice has been observed on all dimensions of organizational trust. The clear and explicit expression of wishes and expectations of managers in their communication with their subordinates are important factors in the formation of organizational trust of employees. It is observed that transactional justice affects trust in the organization and the manager, albeit at a low level. Therefore, it can be inferred that the process of making organizational decisions and declaration of the criteria which are used in this decision making process affect the trust of employees in their organizations and managers. Moreover, according to the research results; it can be interpreted that ensuring the trust in the organization and the manager is an important factor in establishing the engagement of the employees to the job.