Abstract
Purpose The purpose of this paper is to identify the impact of enterprise systems (ESs), in particular radio frequency identification (RFID) and enterprise resource planning (ERP) systems, on supply chain management (SCM). The results of this conceptual paper demonstrate that ERP and RFID systems contribute to SCM by improving supply chain integration. Supply chain integration occurs to facilitate the flow of financing, products, and information throughout the chain. In this regard, ERP and RFID contribute to integration by enhancing the information flow across the supply chain. Design/methodology/approach This paper proposes a conceptual model developed from the findings of literature review within the research domains of SCM, ESs, and supply chain integration. Findings This conceptual study contributes to the existing theory by linking the concept of information technology, ESs to SCM. The conceptual model in this paper may provide insights for executives who wish to implement ERP or RFID systems in their businesses in order to achieve higher integration, both within internal sectors and also with supply chain partners. Originality/value The findings in this study contribute to the theory base by linking the concept of information technologies, ESs to SCM. The conceptual model presented in this paper can provide insights for executives who wish to implement ERP or RFID systems in their businesses in order to achieve higher integration within internal sectors and with supply chain partners. This study offers new understandings by investigating the impact of ERP and RFID together on SCM.
Highlights
Since the early 1990s, global market competition has dramatically intensified (Oghazi, 2009)
Concluding remarks Based on the findings above, it can be concluded that supply chain integration, which represents one of the major practices of supply chain management (SCM), can be enhanced through the use of enterprise systems (ESs) such as radio frequency identification (RFID) and enterprise resource planning (ERP)
Integration among the supply chain actors occurs in order to facilitate the effective and efficient flow of products, finances, and information across the supply chain for the purpose of maximizing profit for the entire network, which consists of suppliers, manufacturers, distributers, and customers
Summary
Since the early 1990s, global market competition has dramatically intensified (Oghazi, 2009). Globalization, continuous changes in customer demand, and technological breakthroughs have brought about calls for more comprehensive and updated business models and practices (Oghazi, 2009). In this regard, the application of information technology (IT) in business processes has the potential to offer new business opportunities for firms to move forward in the increasingly competitive global market (Oghazi, 2009). The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode
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