Abstract
The Information and Communication (ICT) industry, a global giant among service sectors, is known for both its massive scale and its unforgiving demands. Here, downtime is unacceptable, requiring constant high availability – often at the stringent Sigma Six standard. Redundancy is a common solution, but it comes at a cost. To meet these demands proactively, the ability to predict load and growth becomes crucial. This project aims to develop a prototype, or proof of concept, that utilizes data mining to provide early warnings and growth forecasts for the ICT industry with good accuracy. Big data is key to making discoveries in any data analysis project. Normally, this data comes from real-time system logs. However, for this initial test, I used a dataset called MIT Reality Mining. This dataset is useful because real-world companies, especially in the tech industry (ICT), are often hesitant to share their current information. By using MIT Reality Mining, I could still find trends and potential reasons behind them in the ICT industry. It's important to remember that this is a limited functionality prototype. While it can serve as a guideline for Telcos looking to implement data warehouses, the actual implementation details will need to adapt to the specific needs of each industry.
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