Abstract
This four‐installment set of Alternatives articles adapts the second part of a web feature on the Americans with Disabilities Act Mediation Guidelines (available at https://bit.ly/ADAMediationGuidelinesWeb). The first part of the web examination was serialized starting May 2, 2021—a series of weekly refresher posts on the NYC‐DR listserv (see https://bit.ly/CUNYDRCListservSub) of the CUNY Dispute Resolution Center (available at https://bit.ly/CUNYDRC). It walks through the first section of the Guidelines on program and case administration, which includes program development, disability access to mediation, and mediator recruitment and selection. The posts in the first part of the ADA Mediation Guidelines refresher series are available at https://bit.ly/GuidelinesRefresherSeriesPartI.
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