Reviewing Efficiency and Effectiveness of Interurban Public Transport Services: A Practical Experience

Abstract

This paper describes the methodology and the analysis tool developed for a study, carried out in 2012, aimed at the reorganisation of the interurban public transport services of the Piedmont region of Italy. Reorganization was necessary as a result of the reduction in funds allocated to public transport. We needed to work on a large dataset spanning different types of data, such as service provision, ridership, economic data, and geographical information. The size of the task warranted the effort to merge all those data into a single database and develop an analysis tool on purpose. Therefore we custom built a web-based visual analysis tool, using free web applications, including geo-referenced dynamic maps and allowing users to visualise and interact readily with the information in the database. This web GIS application was used to characterise public transport lines on the basis of combinations of indicators of interest (such as ridership, number of services and km produced by time unit), or on the basis of their characteristics (such as route overlaps, reference public administration, type of services, e.g. daily, for schoolchildren, market day only). Tables, charts and maps obtained from the web GIS were employed to compare the information we had with a set of criteria and identify instances of inefficiency or ineffectiveness of interurban public transport services.