Abstract
Review of Priestner, A., & Borg, M. (Eds.). (2016). User experience in libraries: Applying ethnography and human-centered design. New York, NY: Routledge, Taylor & Francis Group.
Highlights
User Experience in Libraries: Applying Ethnography and Human-Centered Design provides the tools for providing that meaningful service by advocating for a user-centered research methodology when evaluating library services and spaces
Priestner and Borg (2016) set out make User Experience in Libraries “a useful, authoritative book on [user experience] in libraries.” (p. 3). The book achieves this goal by thoroughly explaining the concept of user experience, ethnography, and human-centered design, and demonstrating the application of these research methods in the academic library context through case studies
User Experience in Libraries is a collection of essays about user experience research methodology, why this methodology should be used in libraries, and how this methodology has been used to evaluate academic library spaces and services
Summary
User Experience in Libraries: Applying Ethnography and Human-Centered Design provides the tools for providing that meaningful service by advocating for a user-centered research methodology when evaluating library services and spaces. The book achieves this goal by thoroughly explaining the concept of user experience, ethnography, and human-centered design, and demonstrating the application of these research methods in the academic library context through case studies.
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