Abstract

The purpose of this paper is to find out the extraordinary features of the public sector in developing nations and the impact of reforms in this sector. Describes the improvement and testing of a structured methodology for the design of performance measurement systems. It became clear that a good deal of the writing about performance measurement so far has been very superficial, neglecting the complexity involved in the actual design of measurement systems. Performance measurement is in the stage of identifying difficulties and pitfalls based totally on practitioner experience with some published research studies. This paper is aimed at small and medium businesses and large corporations and proposes a research agenda for the future. The results of the literature review expose a certain maturity of the literature pertaining to large companies and a significant lack of PMS for SMEs. It additionally discusses PMS in the context of an emerging enterprise environment such as globalization, servicing, and networking in the context of a multicultural environment. The place of PMS has been heavily researched and but some of the basic standards of PMS, especially the particular meaning and software of PMS characteristics, data, measurement residences including measurements, metrics and indicators, and size methods continue to be unclear.

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